Human Resources / Applying for a Position

The Admissions Data Administrator provides an important support role in reaching new student enrollment goals. Daily responsibilities are conducted in the department’s client relationship management system (CRM) and the College’s student information system.  The Data Administrator is responsible for multiple points of data entry throughout the prospective student recruitment cycle, including but not limited to, data entry of prospective student inquiries, processing of applications for admission and application materials, processing outbound electronic communication and physical mailings, and communication flow to school counselors. Additional responsibilities within the CRM include query building, assisting with the implementation of new CRM features, and ongoing CRM support for the admissions team. This position also assists with support for selected admissions events.

-  Accurately process inquiry and application data and documents received from prospective students and external vendors throughout the prospective student life cycle.
-  Manage portions of the communication flow (electronic and/or physical mailings) to prospective students; functions include facilitating updates to emails and letters, completing the daily flow of communication via the CRM, stuffing packets, labeling envelopes, etc.
-  Assist with publication inventory.
-  Build data queries to identify target audiences for recruitment communications.
-  Ensure data integrity within assigned day-to-day operations within the CRM (Slate).
-  Facilitate applicant information or credentials to internal constituents as necessary.
-  Provide superior customer service to internal constituents.
-  Respond to e-mails and telephone calls from internal College constituents.
-  Assist admission counselors with CRM management.
-  Assist the Office of Admission at key recruitment events throughout the year.
-  Develop and deliver reports as needed by the Director of Admissions and other departments across campus.
-  Provide support for and cross-train with other members of the operations team.  
-  Assist with training and assigning responsibilities to student assistants.
-  Collaborate with other campus partners such as the Office of the Registrar, Student Financial Services, Information Technology, Residence Life, and Student Health Services.
-  Perform other duties as assigned.

Skills Needed:
-  Strong oral and written communication skills.
-  Experience in Microsoft Office, Microsoft Word, Excel,  and Access is preferred.
-  Technical skills and previous database experience required.  Familiarity with Technolutions Slate and Ellucian Colleague is preferred.
-  Ability to effectively prioritize multiple competing tasks and demands.
-  Keen attention to detail, ability to establish priorities and meet deadlines; strong skills for following daily projects through to completion are necessary.
-  Demonstrated ability to maintain strict confidentiality of student information.
-  Solid problem-solving skills that lead to a logical course of action while also knowing when to ask for assistance or direction.
-  Motivated learner with ability to quickly embrace new technologies and proactively apply them.

Key interfaces:
-  Colleagues in the Office of Admissions.
-  Colleagues in enrollment management departments.
-  Colleagues in student support departments.

Education & Experience:
-  Two years' experience or Bachelor’s degree required.

Working conditions & physical demands:
-  General office setting with moderate noise level. Work has deadlines, multiple interruptions, and at times, high volume.
-  Must be able to lift 40 lbs.

To apply: Complete the online application in full.  Attach a cover letter and resume.